The Delhi Police on Wednesday busted a fake credit card call centre being run in South Delhi’s Mehrauli area. Three qualified conmen allegedly indulged in online cheating were arrested. Cops recovered Rs 4.35 lakh, 17 mobile phones, 210 SIM cards of various service providers, one laptop and eight credit and debit cards from their possession.
A complaint was filed with the police on July 18 wherein it was alleged that the complainant had received a call on his cell phone and the caller – who introduced herself as Neha Sharma – asked him to redeem reward points of his Axis Bank Credit Card.
She also transferred the call to IVR (Interactive Voice Response) where a person asked him to submit his card details – i.e. name, date of birth, expiry date and CVV number of the card.
Later, the complainant came to know that three unauthorized transactions amounting to Rs 14,631 (Rs 2,500, Rs 2,500 and Rs 9,631) were made from his credit card.
“During investigation, we collected details of complainant’s account from the bank and analyzed minutely which revealed that an amount of Rs 5,000 was transferred in ‘M Paisa Wallet’ and the remaining amount of Rs 9,631 was transferred in ‘TTSL Mobile Wallet’ by using three different mobile numbers,” said Additional DCP (South District) Nupur Prasad.
The police got the ‘M Paisa Wallet’ blocked wherein the amount of Rs 5,000 was transferred. During further investigation, it was revealed that remaining amount was transferred from ‘TTSL Mobile Wallet’ to Punjab National Bank, Khatauli Branch in the account of one Joginder Singh- a resident of Satheri village of Khatoli in Uttar Pradesh’s Muzzafarnagar district.
“After getting this vital clue, our team swung into action and arrested Singh. During interrogation, accused Singh disclosed that one Gaurav alias Gorey lured and roped him in the business that if he allows him to use his bank account for transferring the cash, he will give him 10% commission of the total amount withdrawn from his account. In order to get easy money, he gave his ATM card to Gaurav. He further disclosed that one Prakash is the kingpin who is running this cheating racket. At the instance of accused Singh, a trap was laid in Anand Vihar Colony of Uttam Nagar in West Delhi and accused Prakash who is a resident of Bihar’s Supaul district was arrested,” said Das.
Accused Prakash was working in GVC Call Centre at Vikaspuri in Delhi. He came in contact with one Gaurav Dubey who was allegedly indulged in cheating the people by obtaining detail of Credit Cards of customers.
He left the job and procured data bank of Credit Card holders from Gaurav Dubey in lieu of money. They hired seven girls to call the customers and started their own Call Centre at E-1/187, Main 50 Feet Road, Shivram Park, Shiv Vihar, Nihal Vihar, Delhi.
At the instance of accused Prakash, a raid was conducted at the Call Centre in Nihal Vihar and cash Rs 4.35 lakh, 17 mobile phones, 210 SIM cards of various service providers, one laptop and incriminating articles were recovered and co-accused Gaurav Dubey was arrested. Their other associate namely Gaurav who is assigned the job to arrange SIM cards and account holders for transferring the money is still absconding.
This is how the accused used to operate
They used to call the customers on the basis of data of customers available with them to obtain details of their credit cards. During this process, they used to convince the customer to provide them OTP (One Time Password) of their Credit Card. After obtaining the OTP, they would fraudulently transfer the money in ‘M Paisa Mobile Wallet’ or any other online mobile wallets by using the credit card details of the customers.
After six days, the money would be transferred to different bank accounts arranged by Gaurav which used to be withdrawn later though debit cards. Thirty-year-old Singh has masters’ degree in computer application. Prakash, 23, is a commerce graduate. Earlier, he has worked in a Call Centre in Delhi’s Vikaspuri. Gaurav Dubey, 24, is a graduate and has also worked with a Call Centre in the city.
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